Organisational Development

On Course for a Personal Best

So, I wrote a while back about how Enact got off to a flyer in our first quarter. Well, I’m pleased to report that as we enter 2016, the mid-point of our financial year, we’re still going strong. The last quarter has in fact been our busiest on record. We’re on course for a Personal Best. (Okay, I know, I’ll stop with the athletics thing. It is the Olympics this year though, you know?)

My gratitude and thanks for our ongoing success go equally to the great, talented team we have here at Enact and to all of our clients for giving us the opportunity to fill our days with enjoyable, stimulating, and rewarding work.

I thought you might be interested to hear a little bit about what we’ve been up to…

The word is out

National Grid continues to be a major client. The more we do for them the more the word spreads throughout the company. From our point of view, it’s great when a client appreciates the effectiveness of our experiential approach and recognises its strengths over conventional training approaches.

So far this year they’ve commissioned us to do a range of projects, including:

  • New Ways of Working
  • Leading Improvement
  • Unconscious Bias
  • Effective Complaint Handling
  • Building Sustainable Relationships
  • Stakeholder Management
  • Customer Focus
  • Team Leader Workshops
  • Collaboration
  • Frontline Leader Workshops

We’ve also been busy working on projects for Adidas, AstraZeneca, NHS, Your Homes Newcastle, UCLan, University of Westminster, RMD Kwikform, and BESSO to name but a few!

New Horizons

It’s a buzz to see us not only doing well and growing in our traditional product areas, long term specialisms like Inclusion and Diversity (where we continue to innovate with our Unconscious Bias workshops), but increasingly in our newer areas of expertise.

More and more we’ve been helping our clients with organisational development challenges like leadership & management development, employee engagement, building high performing teams, change management, and continual improvement.

On a personal note, I’m also delighted that we’ve continued to expand our work in the field of safeguarding. Whether for children or adults, it’s crucial work that I’m proud to be associated with. It’s exciting times. I’ll keep you posted on what comes next.

If you’d like to know more about how we change attitudes and behaviours in the workplace, please drop me a line.


Drama based training – What is it that you do?

Birthday CelebrationsThis is a question I’m asked on a regular basis, spending my time travelling up and down the country, meeting new clients. After the nice introductions, I’m often posed this question from those who’ve never witnessed or experienced drama based training in the workplace. So, what is it that you do? Tell me more! It’s such a sensible question.

And here comes the interesting part, having listened to my experienced colleagues when delivering at conferences, events and drama based training sessions, we all have a different but equally lovely way of explaining how drama based training works.

This is okay when you’re sat in front of the prospective client or delivering our work live. But what about when you want your website or written marketing materials to convey the right message to a potential client who has never heard of us, never used or experienced drama based approaches, and has a particular specialism, like, say, Health and Safety in mind? They can’t see it, talk about it, feel it or hear it. So how best do we explain clearly and succinctly exactly what it is that we do?

Well, here’s a variety of things my colleagues would say, at different times:

  • We use drama to train your people and communicate your messages
  • We use drama to motivate and engage
  • We use drama to deliver fun & memorable training
  • We use drama to WOW at staff conferences
  • We use drama to create highly experiential learning environments
  • We use drama to share best practice and improve performance
  • We use drama to influence attitudes and behaviours to produce positive change
  • We use drama to connect with people at an emotional level
  • We use drama as an inspirational tool
  • We use drama as a participatory tool
  • We use drama to provoke thoughts, discussion and debate
  • We use drama to change behaviours and attitudes in the workplace.

And, breathe…

Now, they’re all great descriptions. But which one helps you, the potential client, to make an informed decision? Would any of them make you go, “Yeah, I get it and I could see how this could benefit my organisation”?

Okay, so let me give you my take on describing drama based training:

  • Drama is a powerful tool for helping organisations to change behaviours and attitudes in the workplace. Using a blend of live drama (professional actors), digital material and skilled facilitation, we are able to hold up a mirror to the organisation, its culture and behaviours, which allows delegates to recognise these, either within themselves or their colleagues and instigate change. We carefully script scenarios around fictional organisations and real case studies to powerfully bring the behaviours and learning to life.

Does that help you understand what we do? I hope so. If you’re still not sure, let me know in the comments.

Recently, we received this feedback from a client. I think it also sums up what drama based training does.

“Many comments were received from staff about the quality of the actors used and their ability to reflect so accurately real situations in the workplace.”

Hmm…I must add it to my list of descriptions above…