Bullying, Harassment & Incivility


Nip it in the bud: innovative, drama-based training to improve interpersonal behaviour and reduce bullying, harassment and incivility in the workplace.

“One of the key things within the course, was tackling the behaviour of individuals that cause negativity (knowingly or unknowingly). I witness this on a regular basis yet there appears to be a blasé approach to tackling such individuals”

You don’t need to have big problems to get busy creating a more productive, healthy, and mutually supportive working environment.

With our powerful half day training programme, organisations can start a positive, open and honest conversation with their employees about unacceptable interpersonal behaviours at work.

Not all bullying or harassment is overt. It can be the tip of the iceberg. Microaggressions and other low-level incivilities exist below the surface and these also have a significant impact on day-to-day employee experience and key issues like mental health, engagement, and retention.

What is expected, what is inappropriate and harmful, and what we can do individually and collectively to ‘nip it in the bud’ and create the workplace we all deserve. Our immersive, drama-based training programme brings challenges to life in a unique way that fuels positive action.

Learning Outcomes

As a result of participation, learners will:

  • Understand organisational expectations of behaviour and the significance of even low-level acts of incivility;
  • Experience different perspectives on bullying, harassment and where banter crosses the line;
  • Learn definitions of bullying, harassment and victimisation, as well as individual responsibilities;
  • Have a greater appreciation of what lies behind workplace bullying and its harmful effects on individuals and teams;
  • Feel more confident about what constitutes inappropriate and harmful behaviour in the workplace and be willing to advise and support victims;
  • Know where and how to access employee support mechanisms; and
  • Identify practical actions to create a healthier, more inclusive working environment.

The Programme

Our half-day experiential, interactive training programme includes dramatised content (live and filmed) delivered by professional actors, alongside electronic voting, group exercises, and skilful facilitation. It is designed to be delivered to up to 20 people at a time in face-to-face workshops held either on-site at your premises or off-site at an appropriate venue.

The programme consists of the following modules.

Module 1: welcome and explanation of purpose; getting to know each other, outlining aims and objectives, and establishing norms for the workshop.
Module 2: where we are now; using electronic voting and group discussion to quantify and describe what people have experienced and witnessed at work, as well as what they have done themselves.
Module 3: three worlds; a dramatised scene in a familiar workplace setting that looks at the power of internal narratives, verbal and non-verbal communication, and the benefits of recognising different perspectives.
Module 4: definitions; starting with a dynamic exercise in which learners explore what constitutes banter and what defines bullying behaviours, this module goes on to explain the definitions and legal context for bullying, harassment and victimisation.
Module 5: civility; demonstrating how creating a supportive, productive working environment begins with everyday civility. What does this look like? How can employees make a difference for themselves and for each other?
Module 6: inappropriate behaviours & making a positive difference; a powerful dramatised scene that gives learners a deeper understanding of the psychology of workplace bullying, what lies behind it, common coping responses, and the impact on victims. Then, to help increase their understanding of how to support others and put a stop to inappropriate and harmful behaviour, learners work together to support our fictional victim and challenge the perpetrator.
Module 7: summary, action planning and evaluation; at the end, learners get the chance to identify one or more practical actions they will take back in the workplace, before the session closes with a series of electronic polls to evaluate whether the session met its objectives.

Learning Into Action

We have been delivering training programmes to reduce inappropriate workplace behaviours since the company started in 2011. In that time, we’ve had customers from a wide range of sectors, including health, manufacturing, utilities, insurance, fintech, and universities.

Results from in-session electronic polling include:

  • 95% of learners understood more about what constitutes inappropriate attitudes and behaviours
  • 89% said they had more confidence to challenge inappropriate attitudes and behaviours
  • 99% ended the session feeling committed to helping create a more supportive and inclusive working environment
  • 96% found the session worthwhile

In follow-up surveys (6 weeks later):

  • 34% of learners had engaged in a ‘difficult’ or ‘honest’ conversation in response to a situation or behaviour they thought was undesirable (over half hadn’t been in such a situation)
  • 82% had done all or some of the actions they had planned as part of the training programme
  • 98% continued to feel that taking part in the training had been worthwhile

Interested?

If you are interested in running this training programme in your organisation, or if you simply want to ask a question about it, hit the button to contact us or call +44 (0)1484 310234.

Contact Us

Our Clients Include

ARCONIC
Spirax Sarco
NHS

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